401 Error - Unable to recover BusinessCenter context


The error shown below is likely caused by your browser's cookie settings:


Please follow the steps below in your browser settings to fix the issue:

Safari - iPad:

  1. Open the Settings app
  2. Scroll down to Safari and tap on it
  3. On the right, scroll down to Block Cookies and tap on it
  4. Change the settings to Always Allow
  5. Load the page with the error again

Safari - Mac:

  1. Click on Safari in the top left of your screen
  2. Click on Preferences
  3. Click on Privacy
  4. Under Cookies and website data select: Always allow *
  5. Load the page with the error again

* new versions of MacOS / Safari need to have 'Prevent cross-site tracking' and 'Block all cookies' unchecked.


  1. Go to Settings
  2. Click on 'Show advanced settings'
  3. Click on 'Content settings ...'
  4. Make sure that 'Block third-party cookies and site data' is not checked
  5. Load the page with error again



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